TTAsia's Firewall Defence Service (FDS) is a neutral managed firewall solution, which provides around-the-clock management and monitoring to protect an organization's key information assets across the networks. FDS enables our valuable customers to focus on their core business while having TTAsia's highly trained security experts focus on the firewall management and support. TTAsia's Security Operation Center (SOC) provides 24x7 immediate alerts and responses for service outage. Our service primarily covers Real- time Monitoring and Management, Policy Modification and Performance and Security Report. The continue firewall system maintenance includes rule set backup and restoration, software upgrades and patches, system configuration and analysis. Our security experts will ensure a high level of network access and information availability, integrity and privacy is guaranteed to our customers.
FDS Description TTAsia 24x7x365 Security Operation Centre (SOC) provides expert Firewall Defence Service to our customers:
Real time Monitoring and Management
Policy Modification
Performance and Security Report
FDS Features
Monitor the up/down status, CPU loading and Bandwidth
Provide daily summary and analysis of firewall logging
Firewall rule modification
Secure data agent as a SNMP puller, trappers and Syslog server of collection logging and management
Real Time Notification of Pre-defined alarm
Backup latest configurations
Remote restore latest configuration
Detailed Monthly Report in HTML/PDF format
Customer portal access for checking and submitting and firewall rule modification status, view the current firewall configuration and up/down, health and bandwidth status of firewall
Firewall services patch and hot fix Notification, Recommendation and Installation
FDS Advantages
Service Level Agreements (SLAs) - TTAsia offers multiple service level options to best meet customer needs for the management of their firewalls with guaranteed SLAs
Offsite Storage of Firewall Configuration Files - Firewall configurations are stored in TTAsia's secured server for restoring your company's specific policies in case of emergency incident
Monthly Activity Report - A monthly activity report that describes traffic patterns, protocols usage, and other information that can help to shape the use of appropriate security policies
Vendor Neutral - Supports solutions including Checkpoint, Cisco, and NetScreen
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